Dear Admin Community Partners,
First, thank you for joining with FastTrackerMN.org over the years on this effort to better connect the public and each other to simplify navigating Minnesota’s mental health and substance use disorder systems. We’ve made great progress together and we plan to build on that legacy even more for the future. To that goal, we’ve researched, taken information from focus groups, emails, and conversations with you, and invested in a new version of FastTrackerMN.org. Our goal was to update and streamline our interface with you, and ultimately collect data to better measure need and capacity, and inform future investments in Minnesota.
That brings us to the recent re-launch. We knew we would discover some glitches with the relaunch and fully expected to troubleshoot. Now we realize that, although the redesign aimed to be familiar and build on past strengths, the admin interface has not been as intuitive as anticipated, and we’ve identified glitches that have been challenging for everyone.
I want to apologize to you and ask you to bear with us as we address these issues. You have been very helpful and patient. We built this tool to help you do the important work you do serve Minnesotans, and we value your time.
- Thanks to your feedback about inaccurate search results, we discovered the source for some data update troubles and resulting erroneously small search results. We’re still partnering with over 1500 clinics and programs across Minnesota. We’re fixing that bug and invite you to test the search results again.
- Email us your comments, your feedback, and your screenshots. We want to hear about your search results successes and misses, your update victories, and challenges. Tell us what you think about the site’s navigation.
- We are working with our data and IT contractors to develop training modules and will be offering them in the coming weeks.
Stick with us through these bumpy days and help us build FastTrackerMN.org into exactly what you need. Together we can create connection and cohesion.
Please contact me with any questions or concerns. L.email@example.com or 651-278-4241.